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Distributor Increases Sales Without Increasing Number of Employees
Customer
Southwest Bindings Systems Ltd.
www.southwestbindings.com
Corporate Profile
Headquarters
Toronto, Ontario
Type of Business
Manufacturer of binders
Number of Locations: 6
Number of Employees: 74
Users on System: 40
AccountMate Modules in Operation
Accounts Payable
Accounts Receivable
Bank Reconciliation
Customer Relationship Manager (CRM)
General Ledger
Inventory Control
Purchase Order
Sales Order
"AccountMate has been one of the easiest programs to set up and work with. With the ability to buy the program with the source code, we have been able to modify the program for our own business."
- Louis Cordeiro,
President,
Southwest Bindings
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Southwest Bindings is a rapidly growing distribution company that recognized
that they needed to replace an aging accounting system with one that would
meet their current and future demanding warehouse and distribution needs.
They determined that any new information system had to compliment the way
they did business instead of requiring them to change their processes to match a
new system. Rapid response capabilities were required for them to sustain their
position as a recognized leader in the binding supply marketplace.
Southwest Binding management required an easy to use accounting system that
would be the foundation for increased transaction handling, customer service,
sales and profitability. Relying on their local consultant, Executive Concepts, Inc.,
in 2005 they upgraded their accounting software from ACCPAC for DOS to
AccountMate for SQL.
The Challenge
With seven locations throughout Canada, sharing of timely and reliable financial
and inventory information was of paramount concern. Southwest Bindings
employees required real-time transaction handling information in order to
respond quickly and accurately to their customers' questions on order status and
inventory availability.
This meant that the ultimate challenge was to convert Southwest Bindings to a
fully-integrated single easy-to-use accounting system. The system needed to
eliminate duplication of effort and provide an automated communication vehicle
for their customers and staff. It had to assure the ability for remote offices to
work effectively and reliability from across four time zones.
The Solution
AccountMate software met the requirements of Southwest Bindings.
Its available source code and single database allowed for easy customizing and
integrating of Southwest's unique operational demands: streamlining quote
generation for binders and index tabs, pricing, follow up with 20,000 customers,
and automatic fax/email for invoices, quotes and order confirmations.
In addition to the heavy volume transaction capabilities of AccountMate,
Southwest Bindings plans to leverage the add-on functionality of ACCU-DART to
handle large volumes of inventoried items. ACCU-DART is a lower-cost
warehouse and inventory management solution that integrates fully and
seamlessly with AccountMate.
Integration of add-on applications, integration of the SQL Server database, the
capability to support multiple locations, multiple warehouses and multiple bins,
as well as the ability to modify the system were all key strengths of AccountMate
that satisfied the requirements of Southwest.
Within six weeks of making the decision to purchase, Executive Concepts had
delivered the project's first phase, which included data conversion and
implementation of all accounting functions. This was followed shortly after with
conversion and implementation of a powerful Customer Relationship
Management (CRM) functionality.
This CRM element not only helped follow up with customers and prospect
contact but also provided a focus point where inside/outside sales groups could service customers
through lookups of purchase history, equipment acquisition, outstanding quotes/orders, as well as
providing for the generation of new quotes/orders.
Customization allowed for flexible implementation of automated processes and ensured that customers
and staff automatically got the information they needed via email, fax or remote access.
The Results
The AccountMate solution provided a better information system. Now Southwest Bindings employees have
access to the information they need to provide the best level of service to their customers and to do their job
more effectively. They are transacting more business, reliably moving their inventory from point of entry to
shipment, and dramatically reducing data entry while absolutely assuring data integrity. Southwest Bindings
is handling more business today with improved service with less staff. The new system is a major asset to
the organization and allows them to focus on growing the business while assuredly improving quality and
customer service.
Southwest Bindings has plans to further leverage their information system into better controls in
manufacturing, automating data collection for manufacturing and inventory operations.
About the Customer
For more than 20 years Southwest Binding Systems Ltd. has been providing businesses with high
quality and affordable binding products. They currently provide their customers with a variety of
products that range from 3-ring binders to a wide assortment of index tabs.
Southwest Bindings is a leading provider of both stock and custom binding products to many diverse
businesses including public accountants, legal firms and publishers.
www.southwestbindings.com
About Executive Concepts, Inc.
Executive Concepts, Inc. is proud to have been delivering solutions to their clients since 1988. Since
1999, AccountMate has provided the foundation of many of the solutions that ECI has delivered.
Executive Concepts is the developer of ACCU-DART for R/F data collection. While ECI has expertise in
many industry segments, their focus is companies that are in distribution and light manufacturing. Their
clients consider them an integral part of their team. Executive Concepts is a strategic part of their
clients' operations.
www.executiveconcepts.com
About AccountMate
Since 1984, AccountMate Software Corporation has provided customers with powerful and flexible
accounting and business management software. AccountMate provides the most stable and
technologically innovative modifiable accounting solutions for the mid-market. The accounting systems
are sold by the module which enables customers to acquire the software they initially need and add
modules as their business needs increase. The availability of source code makes this software highly
modifiable so that it can be adapted to any changing business environment. AccountMate accounting
modules are available for Microsoft SQL, Microsoft MSDE and LAN.
AccountMate's software can help manage global operations with multi-currency capabilities and a builtin
translation engine for multi-lingual businesses. A wide variety of independently developed programs
are also available to further tailor AccountMate software to specific industries. AccountMate products
are sold worldwide through our authorized resellers.
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