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Distributor with 65 Warehouses Achieves Inventory Accuracy
in High 90th Percentile with Customized Inventory System
Located in Illinois, MIFAB Inc. is a plumbing and
drainage products supplier. They inventory, sell
and distribute over 30,000 items from more than
65 warehouses.
MIFAB’s previous inventory management and accounting system
took up to a week to ship orders. Their inventory accuracy was
well below 50%. This resulted in low fill rates and difficulty in
planning stock replenishment. Maintaining the stock in so many
warehouses was incredibly problematic. They needed a solution
that would provide real-time accurate inventory across their
complete network of warehouses.
Dwight O’Brien from MIFAB explained that the company’s
management “wanted to improve inventory accuracy to above
95%” and to process the information immediately.” What added
to the complexity of getting this inventory managed was that
MIFAB had very specific pricing requirements. Their customer
pricing for each item varied as the market dictated throughout
the United States. They wanted to achieve exemplary inventory
handling plus improve communication with their customers.
MIFAB contacted Executive Concepts Inc. (ECI) a highly
experienced accounting and warehouse management software
consultant to resolve their issues and improve their operations.
After careful analysis, Sharlene Pearl of ECI determined that
MIFAB would need several integrated and customized systems
in order to meet their unique needs. Her recommendation was
to employ AccountMate software as the foundation to manage
their accounting and inventory requirements in conjunction with
two integrated ECI products (ACCU-DART which is a radiofrequency
bar-code data collection and DRP that provides a
Distribution Requirements Planning system). With the additional
implementation of Appfinity’s WebSalesForce Web Ordering
System, MIFAB’s remote offices would be able to process
transactions immediately.
Each of these products provided the extra benefit of being
customized to fit MIFAB’s specific requirements.
AccountMate has an excellent reputation as real-time,
customizable financial and business management software. It
was the ideal solution for MIFAB as it could dynamically manage
the inventory tracking, bin tracking, invoicing and other
accounting transactions. And since AccountMate is a sourcecode
solution, it provided ECI the flexibility to modify the system
to conform to MIFAB’s requirements. These modifications met
stringent pricing requirements to allow for the automatic sending
of emails to customers with information regarding statement,
invoice and order confirmations. The system also provided
internal email alerting for inventory issues such as notification to
the warehouse manager when specific bins would go negative.
The ACCU-DART inventory management solution integrates
directly into AccountMate. Using radio-frequency scanners, the
warehouse staff can instantly update inventory in the accounting
system. For MIFAB, this functionality is integral for maintaining
inventory accuracy. It is used to complete inventory transactions,
picking sales orders, shipping orders to customers and receiving
purchase orders. Of equal importance is the fact that it ensures
that all users throughout the organization have the most up-tothe-
minute information. This gives employees the advantage to
quickly answer inquiries without having to wait for information to
be provided by anyone else in the organization. This accounts in
large part for MIFAB employees being able to meet deadlines
and to exceed customer expectations.
The Distribution Requirements Planning provides MIFAB with
the assurance that they have the right inventory at the right time.
This DRP provides a more effective way of managing inventory
levels based on sales forecast, safety stock and AccountMate’s
Purchase Order, Sales Order and Inventory Control data. This
planning system provides the option for MIFAB to create
purchase orders or quotes based on the required calculations.
And since this DRP is also a source-code modifiable solution, it
was customized specifically for MIFAB to include “Transfer
Requirements Planning”. In the past, the MIFAB satellite
warehouses used to place orders when they were low on stock
just to ensure their warehouses were fully stocked. Now with the
Transfer Requirement Planning functionality, warehouse
managers can accurately forecast what stock to transfer based
on past sales and accurate stock levels.
The WebSalesForce web ordering system integration has given
MIFAB’s network of rep agents the capability to quote prices,
place orders and check the status on their transactions over the
Internet. Order status, inventory availability and customer’s
account information are automatically updated at all times. This
secure web ordering system assures that only an authorized
MIFAB rep can log in to the web site and bring up information
pertaining to their customers.
After working with ECI to implement these customized solutions,
MIFAB’s operations have significantly improved. Dwight O’Brien
explains: “All inventory transactions are now in real-time, and
inventory accuracy is now in the high 90th percentile”.
Accounting procedures have improved by incorporating
AccountMate, while ACCU-DART ensures that transactions are
processed in the warehouse quickly and accurately. DRP allows
MIFAB to coordinate purchase orders and on-hand inventory
over their many warehouses.
About AccountMate
Since 1984, AccountMate Software Corporation has provided
customers with powerful and flexible accounting and business
management software. AccountMate provides the most stable
and technologically innovative modifiable accounting solutions
for the mid-market. The accounting systems are sold by the
module which enables customers to acquire the software they
initially need and add modules as their business needs increase.
The availability of source code makes this software highly
modifiable so that it can be adapted to any changing business
environment.
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