This Program brings you world class Project Management. It increases Project control while enhancing productivity and efficiency by measurable amounts. Interfaces with Service and Job Costing. The Visual Project Manager has specific tools for project managers and customer service reps. It handles all requests into the organization and all the activity performed on a customer or project – whether it’s billable or not. It is filled with options for collecting, sorting and filtering data based on products or services to sell or be sold. It tracks every stage of the pipeline and allows probability assignment to each stage. Know the real cost of customer service policies, the effectiveness of personnel. It documents all customer interaction and makes that valuable information available throughout the enterprise and can be sorted and filtered. Everyone in the company can have access to every instance of communication with each client or customer, or not, based on permissions. This tool acts as a shell upon which other VAM activity is initiated (always related to a project and contact). Whether that activity is related to Sales, Front end Call Center, Production, Job Management, Service, or back office activity, all work is more easily co-managed, scheduled, and prioritized using inherent Request and Activity management functionality. Business rules and desired workflow can be predefined and managed through the RM Control Panel. This tool helps Users to stay on task and identify priorities. For management, it allows you to track opportunities and responses more closely, defining profitable methods and people for enhancement and identifying problematic methods for correction. Finally, use the power of AccountMate to consolidate your activity and increase the effectiveness of Customer Service, Sales, and Project Management. By: Analysis & Information Services, Inc.

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Visual Utility Billing (VUB) is designed to work with AccountMate software for municipalities, municipal authorities, and utility companies.

Visual Utility Billing couples a clean and easy-to-use Windows interface with a rich set of features. Instantly access complete customer account records with just a mouse click. Easily import data from within your meter reading system or service. Generate billings based on flat fees, consumption or a combination. Bar code payment stubs for easy posting. Quickly upload all billing records to your general ledger. Posting payments -- whatever the source -- couldn't be easier. Visual Utility Billing™ gives you the tools you need to accept individual cash or check payments, bulk payments from collection agents or even direct debit customers' accounts

By: Diversified Technology Corp.

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