Return Merchandise Authorization E-Learning Videos

Set Up the Module

Maintain Return Codes

Maintain Inventory Records

Set Inventory Warranties

Learn how to create customer records.

Record Return Orders

Receive Returned Items

Ship Replacement Items

Complete Customer Returns

Close the Period

Set Up the Module

Learn how to configure the RA module to meet your needs.

Maintain Return Codes

Learn how to create return code records.

Maintain Inventory Records

Learn how to create inventory records.

Set Inventory Warranties

Learn how to create inventory warranty records.

Learn how to create customer records.

Learn how to record AP invoices and track your obligations to your suppliers

Record Return Orders

Learn how to record customer return orders.

Receive Returned Items

Learn how to record receipt of items returned by customers.

Ship Replacement Items

Learn how to record shipment of repaired, replacement, or substitute items.

Complete Customer Returns

Learn how to record a customer return order as complete.

Close the Period

Learn how to close the periods in subsidiary modules.

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