Return Merchandise Authorization E-Learning Videos

Set Up the Module
Maintain Return Codes
Maintain Inventory Records
Set Inventory Warranties
Learn how to create customer records.
Record Return Orders
Receive Returned Items
Ship Replacement Items
Complete Customer Returns
Close the Period
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Set Up the Module
Learn how to configure the RA module to meet your needs.
Maintain Return Codes
Learn how to create return code records.
Maintain Inventory Records
Learn how to create inventory records.
Set Inventory Warranties
Learn how to create inventory warranty records.
Learn how to create customer records.
Learn how to record AP invoices and track your obligations to your suppliers
Record Return Orders
Learn how to record customer return orders.
Receive Returned Items
Learn how to record receipt of items returned by customers.
Ship Replacement Items
Learn how to record shipment of repaired, replacement, or substitute items.
Complete Customer Returns
Learn how to record a customer return order as complete.
Close the Period
Learn how to close the periods in subsidiary modules.
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